Terms of Service

Terms of Service

Last Updated: 18 January 2025

Welcome to Marble Vision. By using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully before engaging with our services.

1. Services Provided

Marble Vision specialises in the design, manufacturing, and installation of bespoke kitchen worktops, including templating, on-site cutting, and material selection assistance. All services are delivered with precision and care to meet customer expectations.

2. Use of the Website

By accessing our website, you agree to use it only for lawful purposes. You must not misuse the website by introducing viruses, attempting unauthorised access, or breaching any security features.

3. Quotes and Payments

Quotes provided are valid for 30 days from the date of issue. A deposit may be required to confirm your order, with the balance payable upon completion of the work. Payment methods and schedules will be agreed upon during the consultation.

4. Delivery and Installation

We will make every effort to complete delivery and installation within the agreed timeframe. Delays caused by unforeseen circumstances will be communicated promptly. Customers are responsible for ensuring the workspace is prepared for installation.

5. Cancellations and Refunds

Cancellations must be made in writing within 14 days of placing the order. Refunds will be provided for cancellations made within this period, minus any costs incurred. Once manufacturing or installation has begun, cancellations will not be eligible for refunds.

6. Warranties and Guarantees

We guarantee the quality of our materials and workmanship for a specified period, details of which will be provided with your order. This does not cover damages caused by misuse, improper care, or unauthorised modifications.

7. Limitation of Liability

Marble Vision is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability will not exceed the cost of the services provided.

8. Intellectual Property

All content on this website, including images, text, and branding, is the property of Marble Vision. Reproduction, distribution, or unauthorised use is prohibited without prior written consent.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy, which can be found on this website.

10. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these terms, please contact us at info@marblevisionworktops.co.uk.

By using our services, you agree to these Terms of Service. If you do not agree, please refrain from using our website or services.